Emircom launches expansion strategy to cater to demand for managed IT and Telecom services

Emircom, the Abu Dhabi-headquartered IT and telecoms specialist, has recently announced that it has expanded its regional presence to cater to the growing demand for managed IT and telecom services, as businesses in the region continue to outsource their requirements to focus on their core activities.

The company, which has recently opened a new office in Pakistan, also plans to set up operations in India in the near future, which will bring its total number of regional offices to eight.

Emircom’s expansion has been fuelled by the demand for managed services; an outsourcing trend revealed by the research firm IDC to have achieved a year-on-year growth in the region of more than 747 per cent.

Emircom, as one of the Middle East’s most reputed systems integrators, helps organisations to develop a comprehensive communications infrastructure by providing technical services and custom solutions in the areas of networking and cabling; systems and storage; security services; convergence; enterprise infrastructure management; multimedia; test and management; and wireless and mobility.

“We have achieved huge success in the UAE, as our technologically advanced solutions have addressed the changing dynamics of our customers’ requirements, and are also flexible enough to serve a growing customer base. We are looking to duplicate this success in India and Pakistan as the South Asian region is witnessing tremendous economic growth, and businesses are more aware of the need for managed IT and telecom services,” said Michel Sawaya, CEO, Emircom.

Emircom, which is a gold partner of Cisco Systems, has recently achieved the Cisco Channel Customer Satisfaction Excellence Award, which is the highest distinction a partner can achieve within the Cisco Channel Partner Program for customer satisfaction. The Award recognises the efforts Emircom is spending into building a strong customer satisfaction base.

In addition, Emircom has also recently been awarded the ISO 9001-2000 Quality Management System certification, by the worldwide certification register Det Norsk Veritas. The globally recognised award reflects Emircom’s commitment to high standards across its fields of activity.

“We will continue our successful approach of differentiating ourselves from other systems integrators by implementing a strict employee development program that ensures that our team have the high quality skills to implement advanced and complex technologies for our customers,” Sawaya added.

Emircom was founded in 1984 to provide telecom and network products and services in the UAE market. Since then it has grown dramatically and is currently one of the fastest growing companies in the Gulf and Middle East specialising in information, communication and technology, with branches in UAE (Dubai & Abu Dhabi), Lebanon, Syria, Qatar, Saudi Arabia, Pakistan, and Sudan. Among the top five system integrators in the UAE, Emircom has more than 200 employees and has achieved success by working closely with its global software and technology partners to offer turnkey solutions to its customers. These include Cisco, IBM, Fujitsu Siemens, CA, McAfee, Symantec, Tivoli, NetApp and Navini, among others.